Frequently Asked Questions

For Renters

How do I find a dock near me?

Use the search page to filter by city, zip code, water type, and boat size. Results appear on both a list and a map.

How do I pay for a booking?

Payments are processed securely through our platform. You'll be charged the daily rate plus a 6% service fee when your booking is confirmed.

What if the dock isn't as described?

Contact support within 24 hours of check-in and we'll work to make it right, including issuing refunds where appropriate.

For Owners

Is listing my dock free?

Yes — listing is completely free. We only charge a small platform fee when you receive a confirmed booking.

How do I get paid?

Payouts are processed after a renter's check-in date. Funds are transferred to your bank account within 3–5 business days.

Can I block dates on my dock?

Yes. From your owner dashboard you can block specific dates to prevent bookings during times your dock is unavailable.